Skip to content

AI product sense and scoping

  • System design
  • Asked often
  • About 1 h 30 min to learn
  • 2 vetted resources
Build a plan that includes this

What this topic covers

Product-sense and customer rounds, common for applied AI and forward-deployed roles, test whether you can scope an AI feature before you design it. Interviewers want to hear you ask what job the user is really doing and what a wrong answer costs them, then decide honestly whether a rule, a search box or a form beats an LLM. A strong answer weighs false positives against false negatives for this user, chooses between automating and assisting, and proposes layered metrics: one north-star outcome, a few quality and cost metrics, and countermetrics that catch harm. It ends with the smallest version that delivers real value and a plan to learn from it.

You’re ready when you can

What interviewers check, from the resources below.

  • Can name a case where a rule or plain search beats a model, and say why
  • Chooses between automating and assisting based on the user and the stakes
  • Weighs false positives against false negatives for a specific user, not by default
  • Can propose a success metric plus a countermetric that would catch harm
  • Can argue for launching a heuristic or non-LLM baseline first
  • Instruments metrics before deciding what the model should optimise
  • Picks a simple, observable proxy metric and says what it misses

What to study, in order

Each link opened and checked by hand; the date says when.

  1. Start here

    User Needs + Defining Success (opens in a new tab)

    People + AI Guidebook (Google PAIR) · 40 min · Free · checked 21 Oct 2026

    Why
    Product-sense rounds reward candidates who question whether AI belongs in the feature at all, and who price the cost of being wrong. This chapter is a clear framework for both.
    What to read
    Read all three parts: “Find the intersection of user needs & AI strengths” (especially “Decide if AI adds unique value”), “Assess automation vs. augmentation”, and “Design & evaluate the reward function” with its sections on false positives and negatives and precision versus recall. Then apply it to one LLM feature you’ve built.
    What to skip
    Skim the Summary and References; the worksheets linked from the chapter are optional.
  2. Free alternative

    Rules of Machine Learning (opens in a new tab)

    Google for Developers · Martin Zinkevich · 30 min · Free · checked 21 Oct 2026

    Why
    Written for classic ML, but the opening rules are the heart of scoping any AI feature: ship the simple version, measure everything, and only then add a model.
    What to read
    Read “Before Machine Learning” (Rules #1 to #3) and the rules on choosing a first objective in “ML Phase I: Your First Pipeline” (around #12 and #13). Translate each into an LLM product: what’s the heuristic baseline, and what simple metric proxies the real goal?
    What to skip
    Skip “ML Phase II: Feature Engineering” and “ML Phase III”; they’re about tuning ranking models, not scoping.

Companies that test System design most

Put AI product sense and scoping in your plan

Tell us your interview date and hours a day; it lands on the right day, in the right order.

Build my plan